OT Network Segmentation Services
providing the highest caliber services
LeveL5Cyber offers comprehensive post-network segmentation support for industries such as healthcare, Critical Manufacturing, and the Defense Industrial Base. Our teams are experts in designing, implementing, and supporting change management processes to keep client operations running smoothly after a network architecture change.
Our Post-Segmentation Support Services supply continuing support for identifying gaps and weaknesses in your network’s infrastructure and program implementation to maintain security and operational efficiency. LeveL5Cyber’s OT network segmentation services are beneficial both for clients that are new to OT segmentation as well as clients that already have OT segmentation in place and desire a solution to help reduce the burden and overhead on their sites.
- Troubleshooting support
- Project Support
- Full-Time Resource Model
What We Offer
decades of hands-on experience
- Firewall Engineering with a focus on specialized documentation and client change management requirements for OT environments
- Customized support services to augment existing client teams and reduce the overhead of new processes and change management tasks
- Design and Support for sites with new projects requiring communications through the firewall or the creation of a new firewall interface
- Limited troubleshooting support for sites as needed during normal business hours
Break-Fix Services
This service provides sites with the day-to-day break-fix activities, including basic troubleshooting support to determine if the firewall is blocking communications, assisting sites with identifying least-privilege rules to request, submitting the requests using the client’s change management solution, and validating the changes have been implemented and, more importantly, that the applications are working as expected. Depending upon the selected tier and the scope of the service, this service can provide business unit or enterprise-level support with a 24×7 service to support global sites.
Project Support
This service is designed to support sites that may have a need for project-level support, such as onboarding of new solutions or assets within a factory that may require a new firewall security zone. This option provides both Architect and Engineering support to design and implement a solution that meets both the needs of the site as well as corporate security. These often entail incorporating new VLANs and subnets as part of the new firewall security zone and ensuring that the end result is both operationally sustainable as well as aligned with corporate cybersecurity standards. As project-level support is often required on an ad-hoc basis, this service is offered as a pre-purchased bucket of hours depending on the anticipated needs throughout the year.
Full-Time Resource Model
For clients that may have a more dynamic environment, such as campus-style sites or sites with a focus on Research and Development (R&D), this option provides a 24×7 full-time resource model. In addition to dynamic sites, this option is often more suitable for business units with multiple sites or across the enterprise. Given this is based on a full-time resource model, this option may include support from a pool of qualified resources or may be named resources, depending on the specific needs of the client. For named resources, the support resources will be an extension of the client’s Support team and will generally take their day-to-day direction from the client depending on the needs. This option includes both break-fix support as well as project-level support. Named resources provide the day-to-day break-fix support; however, for project-level support, such as an Architect or Engineer, this component will be available as needed from a qualified pool of resources.
Our customized Post-Segmentation Support Services covers routine issues and special events that have the potential to affect overall network performance and security. This includes:
- Best practice policy recommendations that align with your company’s culture
- Services that assist your change management teams in bringing down the overhead of new tasks and processes
- Post-network segmentation troubleshooting services available during regular business hours
- New project design and support when communication through existing firewalls or the creation of new interfaces is necessary
- Special documentation of firewall engineering and change management processes
We also perform risk assessments and provide ongoing resources to keep your networks functional, up to date, and safe.
LeveL5Cyber Post-Segmentation Support Services
As your company implements system changes, LeveL5Cyber’s Post-Segmentation Support Services can provide aid for issues that may arise, helping to prevent downtime and disruptions to your operations. Contact us today for ongoing assistance with your network segmentation program.
Frequently Asked Questions
decades of hands-on experience
in cybersecurity
After the completion of a segmentation project, there are several questions left to answer: Who do I contact if something is not working?; How do I know what rules are needed? How do I add new users / devices / functionality?; Can we expand our protected networks? These questions can leave the factory resources feeling overwhelmed. The team at LeveL5Cyber has decades of experience identifying gaps and developing custom solutions that will support your organization’s cybersecurity needs.
An information system used to control industrial processes such as manufacturing, product handling, production, and distribution. Industrial control systems include supervisory control and data acquisition systems used to control geographically dispersed assets, as well as distributed control systems and smaller control systems using programmable logic controllers to control localized processes.
Operational Technology (OT) networks are a fundamental for many industrial businesses as they provide the infrastructure for critical processes. However, these networks are vulnerable to cyberattacks, which may lead to costly disruptions and the loss of critical data. To protect OT networks, many organizations are turning to Network Segmentation to increase their overall security posture. The key purpose of network segmentation is to limit the access to critical systems and data. By segmenting the network, your organization can create a series of barriers thus restricting the movement of malicious actors and limit the potential attack surface. Network segmentation also provides operational efficiencies that can include increased network performance and reduced risk of outages.
We offer optional Post-Segmentation Support Services for the newly inherited day-to-day requirements that sites may not be ready to take on. This may be the result of not having the cyber and networking skills optimally required or it may be site resources just don’t have time available to support the additional responsibilities. Regardless, our post-segmentation services may be a multiyear engagement or may just be needed just long enough to ramp up internally in order to bring the services in-house. Our team of experts stand ready to discuss your end-to-end factory segmentation needs and can provide the optional support to ensure not just a successful firewall implementation program, but a smooth transition to steady-state operations as well.
With factory resources focused on keeping the factory running in an optimized state, they may not have the cyber expertise, or the time required to define the necessary firewall changes. Whether it's a knowledge gap or an availability issue, L5C's post-segmentation services were created to alleviate overhead, letting factory resources focus on what they do best: Keeping the factory running safely.
Consult Our Experts
your security is important
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